PriceBird · Support
PriceBird Support
PriceBird is an iOS shopping utility for unit price calculation, product comparison, smart discount calculation, local history, custom units, home-currency display, and structured Siri or Shortcuts calculations.
The feedback form can be submitted anonymously, or you can leave an optional email for follow-up. Please avoid sending passwords, account secrets, payment information, or other sensitive personal information.
Before you contact support
- PriceBird 1.4.1 supports iPhone and iPad and requires iOS or iPadOS 18 or later. Compatible Apple silicon Macs can run the iPad app in Designed for iPad mode.
- No login is required.
- This version offers three optional one-time in-app purchases. Every calculation, comparison, history, currency, unit, and Shortcut feature remains free.
- If the issue involves exchange rates, note the source currency, home currency, and whether the app showed a cached or unavailable rate.
What to include
- Your PriceBird version and build number
- Your OS version and iPhone, iPad, or Mac model
- A short description of what you expected and what happened instead
- Steps to reproduce the issue, if possible
- A screenshot if it helps explain the problem
Frequently asked questions
Can PriceBird scan barcodes or fetch product prices automatically?
No. PriceBird 1.4.1 focuses on manual unit price calculation, product comparison, discount calculation, history, custom units, currency reference, and structured Siri or Shortcuts calculation.
Why are exchange rates unavailable?
PriceBird uses ExchangeRate-API for reference exchange rates. If the network is unavailable or the exchange-rate service cannot be reached, the app may show cached rates or keep results in the original currency.
Are exchange rates financial advice?
No. Exchange-rate conversion is provided for shopping reference only. Rates may be delayed, cached, or unavailable, so final purchase decisions remain yours.
Where is my history stored?
Calculation history is stored locally on your device. PriceBird does not require an account and does not sync history to a developer server.
How do custom units work?
You can create custom units for recurring shopping scenarios. Custom units are stored locally and are grouped by compatible categories such as item count, weight, and volume.
How do I change the app language?
PriceBird follows the iOS system app-language setting. Open iOS Settings, find PriceBird, and choose a preferred language if your iOS version and installed app localization support it.
How do I change the app appearance?
Open PriceBird Settings and choose System, Light, or Dark appearance. System follows the appearance selected on your device.
What does Siri or Shortcuts support?
The current Siri and Shortcuts support is structured unit-price calculation with product name, total price, quantity, currency, and unit. It is not a natural-language shopping assistant.
Does PriceBird support iPad, Mac, or Apple Watch?
PriceBird 1.4.1 supports iPhone and iPad. On compatible Apple silicon Macs, the same iPad app can run in Designed for iPad mode. This is not a Mac Catalyst or native macOS version, and Apple Watch is not supported.